Hi, I have a 1tb Western Digital Passport drive I’ve been using for years that suddenly stopped showing up. It works fine on Windows but doesn’t mount or show up in the disk utility on both my mac mini or my macbook air. I thought maybe something had happened under windows that screwed up the format so I re-formatted it. I use NTFS to be able to work on both pc and mac.
Western Digital My Passport for Mac 320 GB USB 2.0 Portable External Hard Drive WDBAAB3200ACH-NESN (Charcoal). Western digital was specifically suggested to me by my Apple 'Genius' as an exceptional external hard drive manufacturer. It is beautiful in design, appearance, portability, ease of use, and manufacturing quality. 2018-10-20 The My Passport drive is preformatted as a single NTFS partition for compatibility with all updated Windows operating systems. To use the drive with Mac OS X Leopard or Snow Leopard operating systems, and to use Time Machine, if you want, you must first.
![Wd My Passport For Mac Not Working Ntfs Wd My Passport For Mac Not Working Ntfs](/uploads/1/2/5/5/125587831/278944203.png)
I just bought another drive which is formatted in NTFS to transfer my files before reformatting. The new drive has no problem, so it shouldn’t be the NTFS mac driver. I know a number of people have expressed similar problem, but from what I’ve read, a number of them see the drive in the disk utility and don’t mention if it works or not on PC. My drive has no problem on any Windows computer, only doesn’t show up on macs. I see the new NTFS drive I just bought and have no problem with it on my mac. I tried formatting the WD Passport with Fat X as Fat 32 was not available, probably due to the size. Still nothing.
Western Digital site claims that either the cable or the drive must be faulty, but if that is the case, why does it work well on windows? It’s simply consistent with using it with mac computers.
I’m running out of ideas on what to do. If anyone has ideas on this particular case, please let me know. I am having exactly the same problem and cannot suss it out at all. Happened yesterday. Been using the WD 1TB Passport on MacBook Pro for 4 years no problem. Also using it on new Mac Pro for 6 weeks now, no problem. And then yesterday saving a CAD file got the spinning colour wheel of death and that was it, WD Passport no longer talking to Mac Pro.
Tried it on the MacBook Pro and the same problem. Hooked it up to my PC and it works fine. Like you it doesn’t show up in Disk Utility either and when plugged into either Mac the green light on it just flashes and the disk whirrs as though it’s trying to find the file table or something, but failing. Anyway I have managed to back up all the data via the PC to my WD Cloud drive. Next step will try reformatting it and see if it then works on the Macs again. Powered by, best viewed with JavaScript enabled.
I recently bought a 13' MacBook Air, but I used to use a desktop PC as my only computer, and a WesternDigital My Passport Essential 500GB as my portable HD, so it is formated in NTFS because my PC as Windows for OS. As I have a lot of data on the HD and I can use it to use that data on my Mac, I wasn't thinking of reformating it (so far I didn't needed to wirte data on the HD with my Mac), but I use WD's SmartWare software on my desktop so I can better manage the HD's health and other usefull data. After searching in the user's manual of the HD, I read that by installing SmartWare on the Mac the HD's performance is improved, but it doesn't reffer if that appens only if the HD is formated for Mac or if does work on a NTFS formated HD. Has anyone already tried to use SmartWare on a NTFS drive?
If so, did you noticed any improments in performance? If not, do you think it will work?Al Thank you for your time.
Regards, Alexivia, PT. ' As I have a lot of data on the HD and I can use it to use that data on my Mac, I wasn't thinking of reformatting it.' Depending on how many files you have, you could burn them to DVD disks, which would facilitate the transfer to your MacBook. The easiest solution would be to purchase another WD Passport drive for use with your Mac and format it accordingly. A WD 500 GB drive is often sale-priced at $60. Some of the hard drive manufacturers market a 'Mac version' of their PC drive, but it costs a little more. You can easily reformat a (FAT or NTFS-formatted) 'PC version' using Disk Utility.
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